== Warning == Ask for help on [[User_support#Via_Matrix_bisq.chat|Matrix]] to make sure this is the best solution to your issue. Use under your own risk. == Backup == Make a [[Backing up application data|backup]] of your Bisq data before using the emergency wallet. == Emergency wallet == This tool allows you to send all funds to a BTC or BSQ address. It should be used only when Bisq wallet is corrupted. You can access to external wallet through shortkey 'Ctrl + e' or 'alt + e' or 'cmd + e' for BTC, and 'Ctrl + b' or 'alt + b' or 'cmd + b' for BSQ. [[File:Emergency Wallet.png|left]]
== Restore wallet from seed == If the emergency wallet tool produces a transaction that fails to broadcast (you can see that at ''Funds > Transactions'') you can import private keys to a [[Switching_to_a_new_data_directory|new Bisq instance]] at ''Accounts > Wallet Seed - Restore wallet from seed''. Importing seeds to an external wallet should be used only if this method fails, and is extremely recommended to report it to support.