'''Mediators''' help to resolve disputes between two trading parties if they cannot settle a dispute on their own. A mediator can only ''propose'' a payout to settle a dispute—the payout can only take place if both parties agree and sign the transaction to make it happen. Current mediators are:

{| class="wikitable"
! Name !! Matrix !! Github
|-
| luis3672 || @luis3672:matrix.org || [https://github.com/luis3672 luis3672]
|-
| pazza83 || @pazza83:matrix.org || [https://github.com/pazza83 pazza83]
|-
| suddenwhipvapor || @suddenwhipvapor:matrix.org || [https://github.com/suddenwhipvapor suddenwhipvapor]
|}

Traders can find which mediator is assigned to your trades at [[finding your mediator]].

__TOC__

== Issue ==

https://github.com/bisq-network/roles/issues/83

== Team ==

[https://github.com/orgs/bisq-network/teams/mediators @bisq-network/mediators]

== Duties ==

''TODO: transcribe / adapt this section to the dedicated [[Mediation]] process article, such that it can be consumed by both mediators and users alike. This section will remain, but should consist of a shorter list of bullet points linking to the [[Mediation]] article, being available on Matrix chat, mentioning what to do with updating / creating bug issues.''

* Handle support tickets
* Being available on Matrix chat
* When bugs occur, create detailed issues on Github
* Respond within 24hrs

For more details, please see [[Mediation]].

== Rights ==

* Writer access to the <code>Support - Private</code> Matrix room
* Compensation request rights per case solved

== Bonding ==

A 10,000 BSQ bond is required. See https://github.com/bisq-network/bisq/blob/42a037e/core/src/main/java/bisq/core/dao/state/model/governance/BondedRoleType.java#L68

[[Category:Roles]]<!-- BISQ VERSION: general -->