Troubleshooting

On this page

• Generic
• Bisq won't start
• My wallet has an incorrect balance
• Bisq is using too much RAM
• Windows specific
• Bisq app appears in taskbar, but clicking it opens a blank window
• My problem isn't addressed here

This article is a stub. The specific sections below are just examples for demonstration purposes.

Generic

Bisq won't start

See Troubleshooting network issues.

My wallet has an incorrect balance

• Resyncing your simplified payment verification (SPV) file may resolve this. See Delete and resync SPV file

Bisq is using too much RAM

• Limiting the maximum amount of RAM the JVM is allowed to use may resolve this. See Reduce JVM MAXRam

• On Linux, restricting memory arena allocation can reduce Bisq's off-heap memory consumption. See Linux Memory Arenas

Windows specific

Bisq app appears in taskbar, but clicking it opens a blank window

Try to maximize the Bisq window.

• Find the Bisq shortcut you use to start Bisq
• Right click on it > select "shortcut" > Change the Run dropdown from "Normal size window" to "Maximized"

Solution found by teambitcoin (link)

My problem isn't addressed here

See user support for ways to get support.